FAQs
Contact:
How can I contact you?
Please email all enquiries to: sudiostatics@gmail.com
Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale and bulk purchasing options for businesses and organizations. Please contact our sales team at sudiostatics@gmail.com for more information.
Delivery:
Is there a shipping fee?
UK shipping is free. After the order is processed, expect to receive the order in 3-5 working days.
Can I purchase Studio Statics products outside of the UK?
Yes, we offer international shipping outside of the UK
How long does delivery take?
UK: Your order will arrive within 3-5 working days.
Europe: Depending on location, delivery will take anywhere from 7 to 10 working days.
International: Customers should allow 10 to 15 working days for delivery, depending on the location.
International/European shipments may be subject to customs fees, which vary depending on the country of delivery and the value of the package. These fees are determined by the customs office of the country of delivery and are not included in the price of the item or the shipping fee and customers are expected to pay this in order to recieve their orders on time.
Refund and returns:
What is your refund and return policy?
If your product is damaged, broken, or lost, we will send you a free replacement or offer a full refund.
What should I do if I receive the wrong item or an incorrect order?
If you receive the wrong item or an order that is not as expected, please contact our customer support team at sudiostatics@gmail.com, and we will assist you in resolving the issue.
Other FAQ's:
What makes the Sticky Wall Planners different from traditional planners?
Studio Statics' Sticky Wall Planners are unique as they don't require nails or screws. Their static field allows them to stick effortlessly to surfaces, be it doors, walls, glass, or wooden surfaces.
Will the stickers leave glue marks or damage my walls when removed?
Not at all! Our stickers are designed to adhere easily and can be removed without leaving any glue marks or damage on your walls. Their static nature ensures a clean removal process.
Can I move the stickers around and reuse them?
Absolutely! The static field of our stickers makes them easy to take off and move around. However the degree of sticking decreases if continuously removed and reapplied.
Can I write on the stickers, and how can I remove the writing?
Yes, you can write on the stickers with a whiteboard marker. To erase, simply use a dry cloth. This feature enhances the versatility of our planners, letting you update and modify your plans effortlessly.
How do I clean the Sticky Wall Planners?
Dust can be easily removed with a dry cloth. However, wet wipes should not be used, as they may affect the static field of the stickers.
What are the dimensions of the Sticky Wall Planners? A: The Sticky Wall Planners come in a convenient A1 size, measuring 59 by 84 centimeters, providing ample space for your planning needs.